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About Us

Founded in 2001 Axis Telecom are a truly independent service provider able to bring high quality solutions and competitively priced services to business and residential customers across the UK. From the outset we have worked on a simple set of principles:


  • Remain Independent
  • Provide A Quality Service
  • Deliver Value For Money
  • Listen To Our Customers

  • Customer Feedback
    We regularly monitor the telecommunications market to ensure that our rates are competitive. This is performed not only by us researching the rates and products offered by our competitors but, more importantly, by listening to our customer’s feedback.

    Vision Statement
    We are passionate about our customers; we provide outstanding customer service and deliver on our promises. If we do not deliver first time our next aim is to recover and put this right immediately. We value our customers and champion their needs in markets where consumers are confused or badly served. We aim to provide everyday services at competitive prices; we fight against the big boys to bring quality and service at the right price. We value loyalty and develop long term relationships with our customers; we achieve this by getting closer and understanding your needs. We believe in simplicity, having one point of contact for all of your essential services, making life easier.


    Mission Statement
    Our mission is straight forward. ‘To provide value for money on essential services to small businesses and consumers nationwide’


    Values
    Outstanding Customer Service - We are professional, friendly and understanding to our customers needs always seeking to improve and exceed our customer expectations.

    Innovation - We deliver a quality service by empowering our employees and we monitor customer feedback to continually improve the customer's experience through innovation.

    Develop - We invest in our people and quality systems to produce continuous improvements in all that we do.

    Opportunity - We look to seize opportunities where we can offer something better, fresher and more valuable.

    Flexibility - We are proactive to market change and actively seek ways to improve and refresh the business.

    Value For Money - We provide our customers with simple, honest and clear pricing. We are competitive and aim to continuously reduce costs because of our bulk buying power.


    Find out more about Axis Telecom
    Download our Corporate Social Responsibility document to read more about Axis telecom and our aim to provide outstanding service to our customers.

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