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Frequently Asked Questions

Within these pages you can view the answers to the question our Customer Service Team and Engineers get asked most often.

Please view these pages and our Fault reporting pages before calling us as many of your questions can be answered here.

Landline
FAQs
Broadband
FAQs
Mobile
FAQs

Landline
Faults

A Few Simple Checks
Email a Fault

or call
0845 373 3526

Please view A Few Simple Checks and FAQs before reporting a landline fault

Broadband
Faults

Broadband Support
Email a Fault

or call
0906 736 2409*

Please view our Broadband Support pages and FAQs before reporting a broadband fault

Mobile
Faults

Email a Fault
 

or call
0845 373 3527

Please view our FAQs before reporting a mobile fault

*Calls to 0906 numbers are charged at £1.00 per minute.

 

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