Report your Fault by email

Complete the form below to report your fault and click the submit button

We will endeavour to fix your problem as soon as possible.

Contact Name*
Address line 1*
Address line 2
Address line 3
Post town*
Post code*
Telephone Number with fault *
E mail*
Which service is the fault with?*	Landline Mobile Phone Broadband
Describe the fault*
*indicates required fields

Landline Faults

A Few Simple Checks

FAQs

Email a Fault

or call
0844 875 1942 8.30am - 5.30pm

AFTER HOURS including weekends:
0844 875 1940

Please view A Few Simple Checks and FAQs before reporting a landline fault

Broadband Faults

Broadband Support

FAQs

Email a Fault

or call 0844 875 1942

Please view our Broadband Support pages and FAQs before reporting a broadband fault

We guarantee to save you money