Safeline

Call recording platform
available for business lines

Call 0800 288 9426 for more information

The Single Solution for Multiple Recording

AT LAST, A WAY TO MEET YOUR CALL RECORDING NEEDS WITH MINIMUM EXPENDITURE AND MAINTENANCE WORRIES...

Safeline consists of an entire recording platform that is located directly within a national network and offers complete integrated call recording solutions for all types of businesses and services.

Providing access to the most flexible and creative call recording services available, Safeline not only eliminates your need to purchase any in-house call recording equipment, but also eradicates any maintenance problems and costs that are usually associated with it.

FLEXIBLE
Call recording services can be quickly accessed and provisioned enabling you to manage your business flexibly - no capital costs or complex integration issues. Even recording services for multi-site businesses (including home workers) can be managed from Axis Safeline’s management interface with distributed access for instant retrieval.

Retrieval is performed using a simple web-based search engine. Once a file is located, you can instantly playback the recording using any standard multi-media PC or you can download the audio file for later analysis.

AFFORDABLE
All maintenance and support costs are included so you only pay for the capacity you use. Safeline also allows for a full archiving service that can be tailored to meet your individual requirements.

And, as your business expands, so can the level of recording - with no long lead times to order or install new equipment, and no worries about updated technology or the cost of upgrades.

EFFICIENT
Axis Call Care provides online statistics so you can monitor your calls hour by hour, enabling you to change your profiling and call delivery as required.

An easy to use web-based search engine allows you to search for and playback recorded calls.

BENEFITS		FEATURES
No capital outlay No maintenance costs No upgrade costs No delays for service provisioning Unified recording platform Multi-site call recording facility Ideal for home-workers Pay As You Go service Excess capacity for high peak demands Centrally managed & administered		Network based call recording solution Suitable for inbound or outbound applications Trunk-side recording service Flexible storage options Short or long term RAID storage Instant access retrieval using web-browser Calls fully recorded (both TX & RX) High capacity secure storage

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